<html xmlns:o="urn:schemas-microsoft-com:office:office" = xmlns:w="urn:schemas-microsoft-com:office:word" = xmlns:st1="urn:schemas-microsoft-com:office:smarttags" = xmlns="http://www.w3.org/TR/REC-html40"> <head> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; = charset=us-ascii"> <meta name=ProgId content=Word.Document> <meta name=Generator content="Microsoft Word 10"> <meta name=Originator content="Microsoft Word 10"> <link rel=File-List href="cid:filelist.xml@01C4CD44.6DD4A860"> <o:SmartTagType = namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName"/>  <style>  </style>  </head> <body lang=EN-US link=blue vlink=purple = style='tab-interval:.5in'> <div class=Section1> I have not been back, I’m a = problem, so don’t know the bearing, crown, sound, etc.  Just wanted to know what others = thought of the solution.  Like, if = your BMW’s headlights flicker, just unplug them.  Mary, I thought of your solution, but I go back to…. After = $28,000, should the customer be expected to accept this and what will the piano = “do” later? Also, the maker says it ain’t = right, the dealer just doesn’t want to pay = moving expenses, etc.  The dealer = is several hours away, out of state.  = Thanks to all.<o:p></o:p> <o:p> </o:p> <div> <st1:PersonName>Lance Lafargue</st1:PersonName>, RPT<o:p></o:p> LAFARGUE = PIANOS<o:p></o:p> New Orleans = Chapter, PTG<o:p></o:p> 985.72P.IANO<o:p><= /o:p> <a href="mailto:llafargue@charter.net">llafargue@charter.net</a></f= ont><o:p></o:p> <a href="http://www.lafarguepianos.com">www.lafarguepianos.com</a><= /font><o:p></o:p>  <o:p></o:p><= /span> </div> <o:p> </o:p> -----Original = Message----- From: = caut-bounces@ptg.org [mailto:caut-bounces@ptg.org] On = Behalf Of Ed Sutton Sent: Wednesday, November = 17, 2004 9:43 AM To: College and = University Technicians; caut@ptg.org Subject: RE: [CAUT] back = duplex <o:p> </o:p> <div> Lance-<o:p></o:p> </div> <div> How does the = piano sound now?<o:p></o:p> </div> <div> Ed = S.<o:p></o:p> </div> <div>  <o:p></o:p> </div> <div>  <o:p></o:p> </div> <blockquote style='border:none;border-left:solid black = 1.5pt;padding:0in 0in 0in 4.0pt; margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'> <div> ----- Original Message = ----- <o:p></o:p> </div> <div style='font-color:black'> From:</span= > <a href="mailto:llafargue@charter.net" = title="llafargue@charter.net">llafargue</a> <o:p></o:p> </div> <div> To: = <a href="mailto:caut@ptg.org" = title="caut@ptg.org">caut@ptg.org</a><o:p></o:p> </div> <div> Sent:</span= > 11/17/2004 9:28:39 AM <o:p></o:p> </div> <div> Subject:</s= pan> [CAUT] back duplex<o:p></o:p> </div> <div> <o:p> </o:p> </div> I was recently called out = to a 7’ grand with a buzz.  = Names and brand will be withheld to reduce my stress level.  It turned out to be the back = duplex.  There was so little bearing at = the aliquot that the strings could be moved back and fourth with a finger nail.  After much = searching, I finally found, (and a local tech who works on these a lot = suggested/confirmed) that when the humidity went up, the strings touching the aliquot were = raised enough to buzz (at center of piano, around F3).  I called the factory and the = tech said, sounds like a bearing problem, plate position problem, etc.  Send it back! , we’ll = send another.  I did.  Then, when the 2nd = piano came in, it had the same bearing problem, so I stopped, did not prep, = just called the factory.  The = dealer then called a second tech out who threaded a strip of felt through the back = duplex to prevent any ringing at all.  = What effect does this have on the sound, etc.  I figure, if it was designed to ring, it should.  Was this a good solution and an = ethical handling of the customer, who paid around $28,000?  Thanks.  <o:p></o:p> <o:p> </o:p></fo= nt> Lance Lafargue, = RPT<o:p></o:p> LAFARGUE = PIANOS<o:p></o:p> New Orleans Chapter, = PTG<o:p></o:p> 985.72P.IANO<o:p></o:p></span= > <a href="mailto:llafargue@charter.net">llafargue@charter.net</a></f= ont><o:p></o:p> <a href="http://www.lafarguepianos.com">www.lafarguepianos.com</a><= /font><o:p></o:p>  <o:p></o:p></fon= t> <o:p> </o:p> </blockquote> </div> </body> </html>