<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2800.1170" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: = Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=rol= e_document face=Arial color=#000000 size=2> <DIV> <DIV>In a message dated 8/12/04 2:00:28 PM Central Daylight Time, stranges@Oswego.EDU writes:</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><= FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 size= =2>I understand that the customer isn't "too" concerned about moola as long as <BR>it's "reasonable".<BR><BR>OK-<BR><BR>That's all folks!!<BR><BR>ANY direction/suggestions on this is apprieciated.<BR><BR>:)<BR>Michelle<BR></FONT></BLOCKQUOTE></DIV> <DIV></DIV> <DIV>I worked on one like that, about 20 years ago. If I recall the primary problem were the jacks. I think you can still buy them from Schaff.</DIV> <DIV> </DIV> <DIV>But one way to persuade the customer that repairing this instrument mig= ht not be in her best interest, is to explain that parts are not available, and= in order to make new ones, literally from scratch, will cost (come up with= a figure that will more than compensate you for doing to work, and hopefully enough to have her think twice about spending it).</DIV> <DIV> </DIV> <DIV>Wim <DIV><FONT lang=0 face=Arial size=2 FAMILY="SANSSERIF" PTSIZE="10"= >Willem Blees, RPT<BR>Piano tuner/technician<BR>School of Music<BR>University of Alabama<BR></FONT></DIV></DIV></FONT></BODY></HTML>