<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1491" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; = FONT-FAMILY: Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7> <DIV><SPAN class=421111211-08032005>Hi David, </SPAN></DIV> <DIV><SPAN class=421111211-08032005>Thanks for nice compliments. I've = had the site going for about 2 years, I do it in Frontpage, real basic. = </SPAN></DIV> <DIV><SPAN class=421111211-08032005></SPAN> </DIV> <DIV><SPAN class=421111211-08032005>The online scheduling is a = subscription service that I link to from my site. <A href="http://www.appointmentquest.com">www.appointmentquest.com</A></SP= AN></DIV> <DIV><SPAN class=421111211-08032005>Been doing online scheduling for 6 = months now, and customers love it. I think there have been about 400 booked = since inception. </SPAN></DIV> <DIV><SPAN class=421111211-08032005>I posted some detail = recently:  <A href="https://www.moypiano.com/ptg/pianotech.php/2005-January/167437.html">= https://www.moypiano.com/ptg/pianotech.php/2005-January/167437.html</A></SPAN= ></DIV> <DIV><SPAN class=421111211-08032005>It's probably not for everyone, = but I'm not spending nearly as much time doing phone chores anymore. = </SPAN></DIV> <P>Best regards,<BR><BR>Brad Smith, RPT<BR><A href="http://www.smithpiano.com">www.smithpiano.com</A><BR>  </P> <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"> <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma>-----Original Message-----<BR><B>From:</B> David = Ilvedson [mailto:ilvey@sbcglobal.net]<BR><B>Sent:</B> Tuesday, March 08, 2005 = 2:12 AM<BR><B>To:</B> caut@ptg.org<BR><B>Subject:</B> RE: [CAUT] William Wolfram<BR><BR></FONT></DIV><BR>Hey Brad,<BR><BR>Your website is amazing.  How long have you been using it and do customers = actually use it?   How did you go about setting it up?   <BR><BR>David Ilvedson<BR><BR><BR><BR> <DIV style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; PADDING-BOTTOM: 5px; = BORDER-LEFT: #000000 3px solid; PADDING-TOP: 5px"> <HR> Original message<BR>From: Brad Smith, RPT = <STAFF@SMITHPIANO.COM><BR>To: College and University Technicians <CAUT@PTG.ORG><BR>Received: Mon, 7 = Mar 2005 22:14:11 -0500<BR>Subject: RE: [CAUT] William Wolfram<BR><BR> <DIV align=left><SPAN class=218360903-08032005>Right on = David!  </SPAN></DIV> <DIV><SPAN class=218360903-08032005>Wim, we seldom get 'our day = in court' even if we are right. </SPAN></DIV> <DIV><SPAN class=218360903-08032005>Sincerely seeking specific = feedback eases tension, and helps us diagnose both pianist and piano.</SPAN></DIV> <DIV><SPAN class=218360903-08032005>Most of all they feel 'heard', = and it tends to change their 'hearing'. </SPAN></DIV> <DIV><SPAN class=218360903-08032005></SPAN> </DIV> <DIV>Brad Smith, RPT<BR><A href="http://www.smithpiano.com/">www.smithpiano.com</A><BR>  = </DIV> <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"> <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma>-----Original Message-----<BR><B>From:</B> David = Ilvedson [mailto:ilvey@sbcglobal.net]<BR><B>Sent:</B> Monday, March 07, 2005 = 8:49 PM<BR><B>To:</B> caut@ptg.org<BR><B>Subject:</B> RE: [CAUT] William Wolfram<BR><BR></FONT></DIV><BR>Wim,<BR><BR>It would be helpful if = the pianist had specific complaints.   Action too heavy, unresponsive.. treble doesn't sustain...any chance of conferring = with the artist?  An email or letter, phone call to him would probably = make him feel like he's been taken seriously and YOU want to fix the problems = (if any)...<BR><BR>David Ilvedson<BR><BR><BR><BR> <DIV style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; PADDING-BOTTOM: 5px; = BORDER-LEFT: #000000 3px solid; PADDING-TOP: 5px"> <HR> Original message<BR>From: <WIMBLEES@AOL.COM><BR>To: <CAUT@PTG.ORG><BR>Received: Mon, 7 Mar 2005 18:21:59 EST<BR>Subject: = [CAUT] William Wolfram<BR><BR><FONT id=role_document face=Arial = color=#000000> <DIV align=left>The above named pianist played the Beethoven C = minor on the new Steinway, (the one I've been telling you about), with the = Alabama Symphony in our concert hall several weeks ago. Unfortunately, after = the concert, Mr. Wolfram supposedly made the comment "I will never come = to Tuscaloosa again if I have to play on this instrument". What didn't = help is that our local paper's critic heard about the comment, and trashed = the instrument in the paper. </DIV> <DIV> </DIV> <DIV>Although I don't think the piano is as bad as it is being made = out to be, I am taking a lot of heat from the some of the faculty members. I reminded them that 5 previous concert artists = didn't say anything about the piano. In fact, two of them had their choice = between our two grands, and chose the new one.</DIV> <DIV> </DIV> <DIV>My question to you guys is this. Have any of you had any = experience dealing with Mr. Wolfram? I don't know the man, but have heard he is = young and inexperienced. I've heard, from you guys, that the = better players know how to play on any piano, but the less experienced = are more critical.</DIV> <DIV> </DIV> <DIV>Wim <DIV><FONT lang=0 face=Arial FAMILY="SANSSERIF" = PTSIZE="10">Willem Blees, RPT<BR>Piano Tuner/Technician<BR>School of Music<BR>University of Alabama<BR>Tuscaloosa, AL = USA</FONT></DIV></DIV></FONT></DIV></BLOCKQUOTE></DIV></BLOCKQUOTE></BODY= ></HTML>