About the talk on the network concerning Steinway bashing and the likes: The "offensive" entry on the network, I am quite certain, has been deleted from my files, and I don't care to resurrect it from the archives. I will keep the respondent nameless, but, in my own words, relay the nature of the message. To wit, "I don't care what anyone says, Steinway hasn't made a good piano or piano part in the last twenty years......" Whether this is true or not (I personally would not agree), it does not offer much information to the reader aid him/her come to any conclusions offer much information to the reader aid him/her come to any conclusions offer much information to the reader to aid him/her in coming to their own conclusions about Steinway's manufacturing skills. As Steinway would readily admit, they have had their problems in trying to maintain a production facility in the heart of New York City, problems which can be frustrating to the technician needing parts and/or advice; but I remember a time when Steinway wouldn't give any technician outside of their own service network the time of day. That has changed dramatically, and I feel that technicians must help them with the evolution of the new communication channels between the company and the "outside" technical community. But regardless of my feelings about Steinway,be reminded that it is in our best interest to keep a constuctive component in our criticism. "Bashing" carries the flavor of bad advertising, and, goodness knows, I don't want to see any advertising on this network let alone bad advertising. Ken Sloane Oberlin Conservatory
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