Silicone spray dilemma and ethics

[oorebeek]

Andr=E9 writes:

Frank, I totally agree.
It seems a waist of energy and time to me.
This customer should be turned around by "friendly logic"



Frank wrote:
>
>Might not the cure be worse than the disease?  Seems to me that the cost =
and
>risk of removing all traces of silicone spray by whatever means would be =
far
>greater than just leaving it alone.
>
>What rate to charge for what job is not a matter of ethics, it's a matter =
of
>business practice.  Performing a useless task at the behest of an
>ill-informed
>customer without first making every attempt to educate the customer is an
>ethical question.
>
>Frank Weston



friendly greetings from:

Andr=E9 Oorebeek
CONCERT PIANO SERVICE
Amsterdam, the Netherlands
email: oorebeek@euronet.nl

=83  where MUSIC is no harm can be  =83