Randy; " a company sends undercover "buyers" around passing out $100 bills to a saleperson if they pump their product." Yamaha runs the mystery buyer program (over 5 years old) and it is related to those buyers looking for a 'used piano' The way the program works is that the mystery shopper will visit a store and ask to see the used pianos in stock. If the salesperson shows the mystery shopper used pianos and does not also make a presentation of the Clavinova as a possible substitute they do not get the $100. If that particular store does not have any used instruments in stock and the salesperson shows the "mystery shopper" a Clavinova they get the $100. If the store does not have any used pianos and the salesperson does not show the customer the Clavinova they don't get the $100. Yamaha does not suggest that any store stress sales of Clavinovas over the sale of pianos, but only as an alternative solution to a customers needs. To characterize Yamahas "Mystery Buyer" program along with the Payola of the fifties and sixties, does Yamaha a great disservice and is not even slightly accurate. I am sure that you just had/have the wrong conception of how the program is conducted. Of course, Yamaha wants Yamaha dealers and their sales force to sell Yamaha products, after all that is why Yamaha is in business. You keep your product in the consumers eye in the same manner by mentioning your business at every opportunity and there is nothing wrong with that either. Should airlines not give frequent flyer miles when you fly on their airline? That is an incentive just as the "mystery buyer program" is an incentive to sales persons who sell Yamaha products. If incentive prgrams are somehow slightly criminal I assume that you do not use your frequent flyer miles :-). As for 'acoustic piano', unfortunately we live in an age of retronyms where the improvements/spinoffs modify original products faster than we can keep up with the real names. Pianos, in the eye of the consumer in todays market, include all keyboard instruments that make sounds like a piano. I do not like this trend myself and try to never use the term piano, by itself, when I am speaking of electronic/electric keyboards. Just my view Randy. Jim Bryant (FL)
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