On Thu, 19 Sep 1996, William W. Maxim wrote: > I don't like repacking and returning, and bending spoons around > even less. How does one communicate? If you haven't tried it, the Alexander Graham Bell method of ordering is sometimes more effective than the Benjamin Franklin Courier method -- that is, perhaps by calling the company and talking to them until you're sure that they understand what it is that you're looking for, you'll probably get to keep all of your packing materials for something you *really* need to send. I learned recently from an experience with photo developers at KMart that the CSRs only read the first four letters of your last name (so I'm constantly getting pictures for Mr. Torre -- much to the *real* Mr. Torre's chagrin (wow! how'd he get that lady to pose like that??). In the packing/shipping business, they tend to go with what seems obvious -- esoteria be damned! Good Luck! Ron Torrella Check out The Piano Page at: Asst. Piano Technician http://www.prairienet.org/arts/ptg/homepage.html University of Michigan Provided in cooperation with Prairienet.
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