>...Please I need some good bussiness advice in this matter. > jptuner I concur with Newton Hunt. Let the customer know you were hasty in your judgement as to what would be the best approach for their piano, and in the costs to accomplish it. Better the truth be known now, then for both of you to find out later that the initial determinations and quotes were woefully inadequate. Then if the customer still wants to proceed with this new found information, you can. Keith A. McGavern kam544@ionet.net Registered Piano Technician Oklahoma Chapter 731 Piano Technicians Guild Oklahoma Baptist University Shawnee, Oklahoma, USA
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