In comment to Andre Oorebeek You are correct. This is a very delicate line we walk as technicians in our industry. We have a juggling act between the dealer and the customer as do other types of service people in their respective industries but not to the same degree perhaps. But it got me to thinking. If we were lawyers, we would be disbarred for the proverbial " conflict of interest." Its hard to tell the customer that his new 5 or 6 thousand dollar is cheap by todays standards. That is still a lot of money to him and to you too. If you dont think so,---please send cash! Theodore Mamel RPT Pittsburgh Chapter
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