Steinway M problem

[John W. McKone]

Thans Jim,

Your descriptions are clear and complete as usual.  Actually I've moved
capstans before.  I'm really looking for advice on the tricky political
situation between customer and manufacturer, and precedant for this kind of
defect

Thanks again!

>Hi John:
>
>I would suggest that you pull the action stack and take a picture of the
>indentations on the wippen cloth for his evidence.
>
>If you should do the job, assuming the hammer shank lengths are correct,
>you will have the job of relocating the capstans screws.  It's not that
>difficult. Measure how far the capstans will have to be moved forward to
>place them in the center of the wippen cloth.  It may be that the align-
>ment is worse at one end of the keyboard than the other.  At any rate,
>do about 4 samples and check out the change needed in keydip etc.
>before you plug all of the old holes, scribe a new capstan line on the
>keys and redrill.  Let-off and drop will not need to be changed unless
>the whole action needs regulation anyway.  Keydip will be changed and
>the touch will be lighter.  Backchecks will need some adjustment since
>the keys will be dipping deeper (unless you shorten the hammer stroke).
>
>Jim Coleman, Sr.

John McKone, RPT
St. louis Park, Minnesota
(612) 280-8375
mckonejw@skypoint.com