factory warranty?

[Wallace F. Wilson]

>I have had a problem with a defective bridge on a Brentwood (Westbrook).
>The horizontily laminated bridge was so deficient of glue in some places
>that a spatula could be inserted right through it. needless to say, there
>was not much sustain in those areas.the importer declined to replace the
>piano but it was not too hard to fix with low viscosity epoxy.This was done
>before the piano was offered for sale. I hate to think of a customer
>getting any warrantee service on one of these. Gene Roe>

Interesting: we have been Brentwood dealers.  Their warranty is 15 years on
everything, and "lifetime" warranty on action parts and case parts.  How
does ole Sam get around *that* one?!
Wally Wilson