factory warranty?

Eugene I. Roe music.conx@net1plus.com
Tue, 25 Mar 1997 18:51:51 -0500


At 10:41 AM 3/24/97 -0500, you wrote:
>>I have had a problem with a defective bridge on a Brentwood (Westbrook).
>>The horizontily laminated bridge was so deficient of glue in some places
>>that a spatula could be inserted right through it. needless to say, there
>>was not much sustain in those areas.the importer declined to replace the
>>piano but it was not too hard to fix with low viscosity epoxy.This was done
>>before the piano was offered for sale. I hate to think of a customer
>>getting any warrantee service on one of these. Gene Roe>
>
>Interesting: we have been Brentwood dealers.  Their warranty is 15 years on
>everything, and "lifetime" warranty on action parts and case parts.  How
>does ole Sam get around *that* one?!
>Wally Wilson
>
 Easy,he ignored it. Gene Roe.>




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