---------- > From: Garret E. Traylor <traylorg@kic.or.jp> > To: pianotech@byu.edu > Subject: Re: Marks inside pianos > Date: Tuesday, March 25, 1997 5:47 PM > > It is almost as if > the technician feels that their company is now more important that the > piano? More often than not the customer never sees this. Tuning records should not be placed over other more important numbers or models or other tuners dates of tuning. I f a previous tuner has his or her own record there there is no reason to tear it out. Just place yours alongside to continue a tradition. Again write this on paper (I use sticky notes). regard to our craftsman in Japan; home of my personal favorite piano. In a brochure about Yamaha pianos that I give to Yamaha owners is this sentence, "Tuning a Yamaha is as close as you can get to recreational tuning. Amen" James Grebe from St. Louis, MO pianoman@inlink.com It is placed > as a warning to other technicians..... It reminds me of a dog marking > their territory. Really so unnecessary. There are more subtle, more > civilized and less damaging ways of marking your territory. Interaction > with the customer i.e.: phone calls, refrigator magnets, an occasional > post card or letter (not to mention good work), make a good impression > on the customer -- and foster current, and any future relationships > (refferals). > > Garret Traylor > Equal Temperament Piano Services > Okinawa Japan > Associate Member at Large > Washington DC Chapter PTG > traylorg@kic.or.jp
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