Kent Webb

[atonal@planet.eon.net]

Greetings, 

	Yes Baldwin's number is 1-800-876-2976, has been now for almost two 
years.

	There is a phone tree system that I have found a shortcut through. 
You can hit the 8585 extension for tech service, but this usually 
gets you a recording. Alternately, you can press 2 and then 1 to 
access the Acoustic Parts and Service area. Usually I get a hold of 
Betty Davison, who is a doll. Info on Kent's whereabouts can be 
gotten from her. Kent's direct extension (4633) usually punts you 
into his voice mail. 

	As a side note, when I order parts from Steinway & Sons, I get 
recordings every time.

Regards, 


Rob Kiddell, 
Registered Piano Technician, PTG
atonal@planet.eon.net