Different Cultures/Foreign Techs.

[Baldwin Yamaha Piano Centre]

Barrie Heaton wrote:
> 
> Hi Steve,
> 
> I agree its all to do with your client base, mine is predominantly the
> beginner student passed on from music teachers.  These clients tend to
> be children who the parents are footing the bill, getting them to have
> their pianos tuned on a six monthly basis is a challenge.
> 
> The few professional pianoists and music teachers I have on my round are
> pampered and I agree there is always something to do on their pianos as
> they are played heavy and hard.
> 
> In the U.K. your costomers tend to be on a six year cycle, parents
> decide that their children should learn the piano this happens around
> the age of 9 and 10 when the child reaches 16 he or she will be entering
> higher education and the parents always say well the piano isn't been
> p[layed as much so we will leave the tuning I will get in contact with
> you.  This type of client is not as appreciative of a full service type
> appointment they are more interested in the cost at present I charge the
> highest standard fee, but I feel I provide a more fuller service for
> that fee.  My colleagues in the area vary from just a few pounds cheaper
> to as much as fifty per cent cheaper there are 23 + piano tuners in a 15
> mile radius,so competition is quite healthy.
> 
> >       Barry, I'll be going to England next week. Where exactly do you
> >live? Perhaps we could get together (email me privately).
> That would be nice I will email you.
> 
> Barrie
> 
> In article <Pine.A41.3.95b.971018111551.82682A-100000@homer23.u.washingt
> on.edu>, "S. Brady" <sbrady@u.washington.edu> writes
> >       I seem to get the "wow" response after each visit, even after
> >having the client for several years. My customers are happy with my
> >approach, and I am not losing business to others, even though there are
> >those in our area who charge half what I do. I'm sure our difference in
> >perception about this has to do with the type of clients, the types of
> >pianos, where we live, and perhaps other factors as well. Maybe this
> >approach won't work for everyone, everywhere, but it works very well for
> >me.
> >       Barry, I'll be going to England next week. Where exactly do you
> >live? Perhaps we could get together (email me privately).
> >
> >All best,
> >       Steve
> >
> >
> >
> >Steve Brady, RPT
> >University of Washington
> >Seattle, WA
> >
> >
> >
> >
> >
> 
> --
> 
> Barrie Heaton                                  |  Be Environmentally Friendly
> URL: http://www.airtime.co.uk/forte/piano.htm  |  To Your Neighbour
> The UK PIano Page                              |
> pgp  key on request                            |  HAVE YOUR PIANO TUNED
Hi Barrie,
          I go back to my roots each year to visit family,would be nice
to have coffee and swap notes. Where in the U.K.do you reside, I am
planning a trip late Feb98. My home town is Plymouth. so anything south
of the Midlands is not out of the way.
Regards Roger.