Plate break after restringing

[Glenn]

-----Original Message-----
From: BSimon1234@aol.com <BSimon1234@aol.com>
To: pianotech@ptg.org <pianotech@ptg.org>
Date: Wednesday, October 29, 1997 12:02 PM
Subject: Re: Re: Plate break after restringing
>I was disappointed to see all the posts about how one avoids responsibility
>after breaking a plate during a rebuild.
>
>Here is what I would do, and what I think any stand-up businessman should
do
>in this case.
>

>your own damaged piano.) You touched it, you broke it, you are responsible
>whether if was your "fault" or not

>Bill Simon
>Phoenix
>

Hey Bill, can I take my car to you for repairs?  Please?

Seriously, how can you say these things?  Think about my little "tongue in
cheek" above.  No one can survive in business long if they did this.
Negligence is the key.  Absence of negligence keeps him in the clear.  I
agree that the work he performed up to this point will be lost if the
customer gives up on a subsequent repair.

Glenn.