Sorry if I'm beating a dead horse, but...... I'm trained to do dealer prep for a very nice brand of piano. I go to the dealer and notice dealer prep is not being done. One piano sounds dramatically different from another due to string voicing, hammer voicing, tuning, and is not evenly regulated. My customer buys one. I see what the piano needs, the owner does not. Do I say anything to the owner, dealer, manufacturer? I work for the dealer on warranty tuning and service calls in my area, but do not do dealer prep for them and don't want to make waves. I'm committed however to being honest with the owner of the piano. The customer I've mentioned will probably notice most of the things I notice now as he play it over time (was very sensitive with his previous instrument). Do I say anything to anybody?? This is happening consistently. Lance Lafargue, RPT New Orleans Chapter Covington, LA. lafargue@iamerica.net
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