Scheduling customers

[Dave Swartz]

A typical Dave Swartz Day!

7:30-10:30 am....tuning the piano....10:30, take break till 11:00....go back
to piano, continue tuning....12:00 noon, eat lunch...go back to tuning piano
at 1:00.  Finish tuning piano at 3:30...pack tools with assorted wire
cutters...4:30 get in truck...take break.....5:00  start truck...go
home...get golf clubs.  6:00 Tee off...8:00 pm finish round of golf...the end.

Sorry, just couldn't help myself.

Dave Swartz



At 10:39 PM 10/23/98 EDT, you wrote:
>In a message dated 10/22/98 7:53:38 PM Pacific Daylight Time,
>IgorKatz2U@AOL.COM writes:
>
><< 
> I schedule customers 9:00, 11:00, 1:00 & 3:00 to allow time to do any extra
> work that needs to be done.  If all they need is a basic tuning then I get
> ahead of schedule & I'm early to my appointments.  Some customers seem to get
> offended if I show up early.  I could wait somewhere until the appointed time
> but this would be a waste of my time.  I'm interested in how much time the
> rest of you allow between tunings?  Thanks in advance from David Porter in
>St.
> Louis, MO
>  >>
>
>I schedule according area I travel to.  If it is at least 30 minutes to my
>first appt. and during rush hr. I usually schedule between 9 and 10 AM.  I
>figure 2 hrs. per appt. and 30 minutes for travel.  So a typical schedule may
>be: 9, 11:30, 2:30 (gotta have lunch), 5 PM (if I tune 4 regular customers).
>If they are in the same general neighborhood and a shorter travel time, I may
>start each appt earlier.  If you are worried about customers getting affended
>(never really happens to me) call ahead.  Of if you go there anyway, ask them
>if you are too early.  Usually they laugh or say no.
>
>