<< horror stories...I am very uncomfortable in this discussion with the client, and I try my best to emphasize the other tuner's qualifications.>> My advice Mr. Dickson, is to mind your own ship, the other fellow will sink his. That is what they are telling you. I see no reason you should emphasize or denigrate his qualifications. When they tell you these things, just listen, then go on to something else. Just don't talk about him at all. It is difficult to do this when you are trying to be friendly and personable, but it likely is the best course. Bill Simon Phoenix
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