tone sustain

[David ilvedson]

Oh yeah that would have gone over great with that customer...
Use the steam when you have a reasonable client that trusts you 
and what your doing.  That guy had doubt written all over him...

David ilvedson, RPT
Pacifica, CA

> Date:          Thu, 24 Sep 1998 17:08:36
> To:            pianotech@ptg.org
> From:          Susan Kline <skline@proaxis.com>
> Subject:       Re: tone sustain
> Reply-to:      pianotech@ptg.org

> Frank wrote:
> >
> >The other night I tuned a Samick grand.  Man, was the customer mad!!! 
> >He said that the paino sounded terrible, like a honky-tonk piano.  I
> >went back and tried to clean up some of the false beats, but the piano
> >is full of them every where.  That's not what he was mad about, however.
> >
> >He didn't like the extremely bright tone of the piano.  I had brought
> >the pitch up, mostly in the upper half of the paino, and he noticed the
> >increased brightness.  I told him I could reduce the brightness wjith
> >voicing, but not tuning. So...he's calling the Samick rep to see what
> >they say.  
> >
> >I've had better weeks.  Oh well, Fridays almost here.
> >-- 
> >
> >Frank Cahill
> >Associate Member
> >Northern Va
> >
> 
> 
> Steam! Steam! Steam!
> 
> Take an electric kettle, put some (not much) water in it, plug it in. Take
> out the piano action, put it within reach of the wildly steaming kettle.
> Walk along the action with the kettle, putting each hammer into and out of
> the spout, in-out, no waiting around in there, just touch them with it.
> Then a light filing for where they swelled unevenly.
> 
> Your customer will know that something happened. 
> 
> Susan
> 
> Susan Kline
> P.O. Box 1651
> Philomath, OR 97370
> skline@proaxis.com		
> 
> 
> 
> 
David Ilvedson, RPT
Pacifica, CA
ilvey@jps.net