What you do now is simple. Do a rough regulation at your shop. Reshape hammers and lube the knuckles. Set hammer line. Do all you can before you go back. After final regulation in the piano after lubing and doing a good regulation, the piano should seem even and responsive for the first time in a long time. I bet you will find them very pleased. They are likely mistaking a bad reg for being a heavy touch. Get all the rep springs set on the fast side of correct and you should be pleased. Ed Tomlinson Vancouver, WA A Church asked me to give an evaluation and estimate on several of its pianos, one of which was a grand piano shorter than 5 feet -- sort of a LaPetite size. The hammers were resting on the rebound rail and the keys weren't level, etc., so I convinced him that it needed an action regulation. As I was leaving with the action he said "It's got a heavy touch, see if you can do something about that?". When I got the action on my workbench and did touchweight measurements I got downweights of 52 to 60 grams and upweights from 24 to 38. These numbers are within spec as far as I can tell and the action should not feel heavy to the touch. So what do I do now? Any ideas or comments? >>
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