Travel tape and Waranty problem with Samick

[Larry J. Messerly]

Quick one, just got back from the US post office, they have travel paper
sheets 80mm by 180mm on the top of the animals of the arctic stamp
series.

HELP!!

I have not had any luck with several situations that I consider waranty
obligations of  Samick.  (Noisy knuckles and Drop pads on grands, broken
string, broken damper flange and mushroomed tuning pin on a JS108.)

I have repeatedly left messages on the voice mail for Richard Austin with
none of them returned.  I sent a snail mail letter with copies to the
clients involved as well as the dealer that sold the instruments.  This
was to keep them informed of my efforts on their behaf.  I have sent a
fax to Richard also through the store since I do not have a fax.

No responses to any of this.  Where does my responsibility to the
customer end?

Larry Messerly RPT
Phoenix/Prescott
A Real "Bald-one"
    


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