On Tue, 1 Aug 2000 22:21:26 EDT Karintunes@AOL.COM writes: > Just wondering if any of you have had service problems with > Boston/Steinway parts department . > > Yep. > > Any suggestions as to how I can get some kind of response? > > If Boston parts come from the S&S factory, send a fax. It's the > ONLY thing > that will be answered...I've been through this before. > > S&S parts fax # : (718)726-4889 > > BE SURE to include proof that you are a pro (business card or > letterhead), or > you'll get a form letter back. They called me "Madam." I think > they close > at 3pm, but I'm not sure. > > Karin Schmitt > Florida Key I am starting to be of the opinion that the dealer is responsible for these problems; let the client deal with the dealer! No, you don't want to know why I am so frustrated!Larry Messerly RPT Phoenix/Prescott A Real "Bald-one" All messages ©
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