Usually a dealer is not going to want to pay for this type work. Regulation is not provided for in the Warranty. It is also not considered a defect. I agree this work should be done. I also feel a good dealer will work with you on this or at least want to send his own tech (to pay less $$) to accomplish the task. Good luck and don't hold your breath. Ed Tomlinson << This guy bought the piano for his daughter who is 9 and has been playing for 3 years. He knows nothing about pianos. Maybe the manufacturing defects are what he gets for buying a bottom line Young Chang. But this piano needs a full regulation, and basic tone building (seat all strings, level strings, shape hammers, etc.). I figure at least 8 - 12 hours of work, could use more (weeks). It seems to me that the dealer should at least be willing (and anxious!) to take care of the adjustment-type things - perhaps more. I asked the owner to wait until the dealer pays me for my service call before we talk to him about other work needed on the piano. How is this usually handled. I have no experience with this type of situation. I look forward to any and all input. Terry Farrell Piano Tuning & Service Tampa, Florida mfarrel2@tampabay.rr.com >> Ed Tomlinson Cascade Piano Piano Sales/Piano Technician
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