Kranich & Bach grand mal

Wimblees@AOL.COM Wimblees@AOL.COM
Sun, 7 May 2000 15:25:36 EDT


In a message dated 5/7/00 1:27:38 PM Central Daylight Time, 
Pianogreig@AOL.COM writes:

<< I let the owner, a retired dentist who is just beginning piano lessons, 
know 
 the condition and that the cost of repairs probably would exceed the value 
of 
 the piano, but he doesn't want to buy a new piano and says it's adequate for 
 his level of playing (and the case is pretty).
 
 My question for the list is for suggestions as to the best way to 
proceed.....

 Many thanks,
 
 Bruce
  >>


Bruce:

The best advice I can give you on a case like this is to let the customer 
know he has a very unusual piano, with an action that requires special 
handling. That the price of doing any kind of repair work will be in the 
range of .... (and then give a figure based on 2 to 3 times what you normally 
would charge for doing similar work). It is hoped he either will give you the 
go ahead, and you'll be covered for what ever problems you encounter, or 
he'll opt to buy another piano. 

Willem 


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