Problems with my "new" Dampp-Chaser Hygrometer

[N Luehrmann]

The majority of recommendations were for the Dampp-Chaser's Hygrometer, so I 
went ahead and placed an order for one.

It arrived yesterday, but when I opened the package the box that held the 
hygrometer looked rather old, and obviously used.  Sure enough, when I 
openned the box and took out the unit, it too looked quite used.  The 
surface was scratched just about everywhere, as if it had been kept in a 
tool box and banged around.

Then when I installed the battery, I discovered the LED lights for the 
Humidity readout were not functioning properly.  The two digits dont even 
resemble numbers, as if the LED lights were out, but then some would come 
on, and others would go out.

It is pretty obvious that I was sent a returned unit, as in no way could it 
be considered new.

I sent a message to Dampp-Chaser regarding the situation, and hopefully they 
will send me a new unit as soon as possible.  So far, I'm not terribly 
impressed...  *sigh*


Nils Luehrmann


>From: "Roger Wheelock" <roger@dampp-chaser.com>
>Reply-To: pianotech@ptg.org
>To: <pianotech@ptg.org>
>Subject: Re: Monitoring Humidity (Dampp-Chaser Model?)
>Date: Thu, 9 Nov 2000 12:24:56 -0500
>
>Sorry for the confusion, Mr. Luehrmann.  We sell the hygrometer through our
>Climate Control System distributors.  We sell nothing from our piano web
>site as we desire that every System be installed by a technician.  We also
>have the Quality Living Site where we sell our Storage Dehumidifier along
>with some complimentary products.  Here we sell the hygrometer for general
>household use.
>
>Again I apologize for any confusion.
>
>Roger Wheelock
>Dampp-Chaser Corp.
>
>----- Original Message -----
>From: "N Luehrmann" <n_luehrmann@hotmail.com>
>To: <pianotech@ptg.org>
>Sent: Thursday, November 09, 2000 9:48 AM
>Subject: Re: Monitoring Humidity (Dampp-Chaser Model?)
>
>
> > I called Dampp-Chaser and they sent me to:
> >
> > http://www.qualitylivingsite.com/
> >
> > >From there I found this:
> >
> > https://wnchome.safeserver.com/qualitylivingsite/hygro.htm
> >
> > Is this the hygrometer from Dampp-Chaser you were refering to?
> >
> >
> > Nils Luehrmann
> >
> >
> > >From: staytuned@idirect.com (John Lillico, RPT)
> > >Reply-To: pianotech@ptg.org
> > >To: pianotech@ptg.org
> > >Subject: Re: Monitoring Humidity
> > >Date: Wed, 8 Nov 2000 16:18:36 -0400
> > >
> > > >Nils,
> > > >
> > > >  The one Damppchaser sells is great!  Compact, gives temp and
>humidity.
> > > >
> > > >Diane
> > > >
> > >...and the highs and the lows over a given period of time. Quite
>accurate,
> > >too!
> > >
> > >John Lillico
> > >
> > >
> >
> > 
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