Customer Has Conscience

[Tom Cole]

One of the things we can be thankful for this season is a profession
where the clientele are more apt to be financially responsible. Once I
received a check for a tuning which I had done several years previous. I
had agreed to tune for a delayed payment which became more and more delayed.

Finally the woman moved out of town saying that she would pay me when
she could. I didn't hold my breath but the day did come when she could
clear her conscience. She even added two extra dollars for my patience!

Tom Cole

Sy Zabrocki wrote:
> 
> List:
> A customer owed me $400 for 14 years. The day before Thanksgiving this guy
> walks in and hands us four one hundred dollar bills. He then apologized all
> over the place for his conduct.
> 
> In November 1986 we sold this fellow a new Kawai console piano. He paid us
> the purchase price minus $600 which we listed as 90-Days Same As Cash. He
> did pay us $200 in payments and then stiffed us for the $400. All efforts to
> collect failed. He always pleaded health problems, business failure and blah
> blah blah.
> 
> Gee, then I felt guilty for being mad at him all these years. News reports
> stated retail stores were expecting heavy shoplifting during the holidays.
> This guy probably won't be one of them.
> 
> Sy Zabrocki
> Billings, Montana