Kawai CX-5 Key Slip

[Clyde Hollinger]

Robo,

Just a couple thoughts.  One, I hope a company representative will respond and
tell us that there really is an easier way.  Two, if that is not the case, why
after all these years does a manufacturer still do stuff like this to us?  Third,
if a customer (or the piano) is annoying enough I don't go back.  Fourth, it is
common courtesy to include your name with all emails to this list.  Thank you.

Regards,
Clyde Hollinger

ROBOTUNER@AOL.COM wrote:

>      I don't how many you are aware of this but for those of you aren't be
> forewarned.I have been seeing CX-5's and CX21's with a nasty sticking key
> problem.The white keys are binding on the keyslip.The problem is you have to
> remove the entire key frame to remove the key slip so you can then remove the
> piece of wood that holds the keyslip to the piano with screws that are on top
> of the keybed under the key frame.In the past I have then cut up bussiness
> cards and spaced that piece out so it clears the white keys.Today I found a
> new complication to this problem in that the strip of wood on the back of the
> key slip was glued on as well as screwed.So with a very annoying customer
> watching I had to pry off the piece so I could shim it so the piano would
> play.Ahh remember the much maligned Kimball console...At least that had only
> four to screws to remove the key slip and then they had handy little screws
> at the front of the key frame that allowed for easy adjustment of a binding
> keyslip............Any thoughts???