I have, indeed, been giving my customers copies of "Pitch Raising", and "Piano Maintinance", supplied from PTG. This is serving me very well in assuring that each customer fully understands what is required for their piano. Thanks to all for your replies! Terry >From: Jon Page <jonpage@mediaone.net> >To: pianolover88@hotmail.com >Subject: Re: "guarantee...?" >Date: Mon, 30 Oct 2000 07:15:13 -0500 > >Terry, >I would have handled it exactly as you did. > >The guy obviously is not accustomed to piano maintenance, >How long did he expect it to last? > >Jon Page _________________________________________________________________________ Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com. Share information about yourself, create your own public profile at http://profiles.msn.com.
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