Patricia Neely wrote: > > List > A customer called to have his piano tuned but said the last tuner would not > bring it to A 440 How do you determine at what pitch you tune and which > pianos should not be tuned at A-440. Thank you for your help. Pat Neely I leave this up to the customer. If the piano is around 100 years old or if it already has had some string replacement, I'll let them know that there is a certain risk involved with pulling it to pitch and that this is how much it costs per string if some break. If they're not sure, I ask if anyone playing the piano has a sharp ear or is a serious musician, and if it will be used with other fixed-pitch instruments or the stereo. I tend to push for 440 if there's a young one taking lessons and whose ability is yet unknown. Otherwise, I won't offer my preferences. It's their piano and their money. I often give them what I think are the probabilities that a string will break, mostly based on age, but I've been wrong too many times (and so has the weather forecaster). When I pitch raise an old piano, I get a little nervous if it feels like I have to pull pretty hard. It might be a high tension scale (which is more likely to break strings) or there is a lot of friction in the bearing points (same consequence). So I might change my prediction in that case. It sounds like, in the instance you mention, that the customer would like it at 440, in which case you might give it a go and if it starts breaking strings in the middle of the piano, then they would have good reason to reconsider their decision. If you're using a tuning machine, just proceed normally except that I'd pull it to pitch with no overpull on the first pass. Good luck. Tom Cole
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