Your approach seems like it has a lot of potential. It sure does address the minimum fee well. I wonder though what you might charge a client that has two or more pianos. $155 for two? $210 for three, etc.? Seems to me such a fee structure would be necessary given the info below. I do give multiple piano discounts - full fee for first piano and $10 less for each additional piano. Terry Farrell ----- Original Message ----- From: "Jarred Finnigan" <jfinnigan@optusnet.com.au> To: <pianotech@ptg.org> Sent: Wednesday, June 06, 2001 3:46 AM Subject: Re: advertising & stuff > I approach it this way. My standard tuning charge is $100 + taxes.When a > customer asks me how much I charge to tune a piano I tell them its $55 for > the tuning(if that's all the piano needs) and a $45 dollar call out fee. > People are use to being charged a call out fee by other trades people and to > date I have had no problems with presenting my fee in this way. This > approach overcomes two possible problems. 1 The piano is not tuneable, no > charge for the tune you cant do just the $45 for the call out fee. Often > this scenario turns into a quote which I usually don't charge for, this way > you still get paid. The customer is not upset or surprised because you have > already told them about the $45 call out fee. 2 The customer is a no show, > leave an invoice for $45. No surprises as you have already mentioned you > charge $45 as a call out fee. > > Works for me! > > Jarred Finnigan > ----- Original Message ----- > From: Tom Cole <tcole@cruzio.com> > To: <pianotech@ptg.org> > Sent: Wednesday, June 06, 2001 1:07 PM > Subject: Re: advertising & stuff > > > > pianolover 88 wrote: > > > > > > On a lighter note, If a customer failed to show up for a tuning > > > appointment, would you charge her mileage to make a second trip? I > > > did. > > > > > > Terry Peterson > > > Precision Piano Service > > > Torrance, CA > > > > Terry, > > > > You say you charged for the mileage but not for the time lost (or > > spent)? You've just lost a tuning charge (let's call it $100) and now > > you're going to nick 'em for five or ten bucks? I know that gas prices > > are going up. So what do you charge for mileage? > > > > Everyone's policy is different, no right or wrong about it. The main > > thing is that the customer knows in advance what you charge for, whether > > there is a missed appointment fee, mileage, whatever. > > > > Now, if the customer was in the _Valley_ and I had to drive the 405 in > > stop-and-go traffic, yeah, I'd charge them plenty. El Segundo, no, I'd > > let 'em slide. > > > > :-) > > > > Tom Cole > > formerly of The Valley > >
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