Good point Terry. I simply ascertain what the job is (1,2,3 ect pianos) give a price plus the call out fee, make sense? All I am trying to get across is that it cost money to go to a clients house wether they are there or not or wether the piano can be tuned or not there is a fee incurred and in my particular case that fee is $45. Jarred Finnigan ----- Original Message ----- From: Farrell <mfarrel2@tampabay.rr.com> To: <pianotech@ptg.org> Sent: Wednesday, June 06, 2001 7:18 PM Subject: Re: advertising & stuff > Your approach seems like it has a lot of potential. It sure does address the > minimum fee well. I wonder though what you might charge a client that has > two or more pianos. $155 for two? $210 for three, etc.? Seems to me such a > fee structure would be necessary given the info below. > > I do give multiple piano discounts - full fee for first piano and $10 less > for each additional piano. > > Terry Farrell > > ----- Original Message ----- > From: "Jarred Finnigan" <jfinnigan@optusnet.com.au> > To: <pianotech@ptg.org> > Sent: Wednesday, June 06, 2001 3:46 AM > Subject: Re: advertising & stuff > > > > I approach it this way. My standard tuning charge is $100 + taxes.When a > > customer asks me how much I charge to tune a piano I tell them its $55 > for > > the tuning(if that's all the piano needs) and a $45 dollar call out fee. > > People are use to being charged a call out fee by other trades people and > to > > date I have had no problems with presenting my fee in this way. This > > approach overcomes two possible problems. 1 The piano is not tuneable, no > > charge for the tune you cant do just the $45 for the call out fee. Often > > this scenario turns into a quote which I usually don't charge for, this > way > > you still get paid. The customer is not upset or surprised because you > have > > already told them about the $45 call out fee. 2 The customer is a no show, > > leave an invoice for $45. No surprises as you have already mentioned you > > charge $45 as a call out fee. > > > > Works for me! > > > > Jarred Finnigan > > ----- Original Message ----- > > From: Tom Cole <tcole@cruzio.com> > > To: <pianotech@ptg.org> > > Sent: Wednesday, June 06, 2001 1:07 PM > > Subject: Re: advertising & stuff > > > > > > > pianolover 88 wrote: > > > > > > > > On a lighter note, If a customer failed to show up for a tuning > > > > appointment, would you charge her mileage to make a second trip? I > > > > did. > > > > > > > > Terry Peterson > > > > Precision Piano Service > > > > Torrance, CA > > > > > > Terry, > > > > > > You say you charged for the mileage but not for the time lost (or > > > spent)? You've just lost a tuning charge (let's call it $100) and now > > > you're going to nick 'em for five or ten bucks? I know that gas prices > > > are going up. So what do you charge for mileage? > > > > > > Everyone's policy is different, no right or wrong about it. The main > > > thing is that the customer knows in advance what you charge for, whether > > > there is a missed appointment fee, mileage, whatever. > > > > > > Now, if the customer was in the _Valley_ and I had to drive the 405 in > > > stop-and-go traffic, yeah, I'd charge them plenty. El Segundo, no, I'd > > > let 'em slide. > > > > > > :-) > > > > > > Tom Cole > > > formerly of The Valley > > > > >
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