David and List, I routinely do Service Bond calls for the dealer I work for. Some techs just rush through them, I do the full shot as described in your previous post. Actually, I do all of that procedure and more in the store as prep, and when the service bond time comes up, I find that a minimal amount of things are needed at that time. Sometimes some screw tightening, but the regulation is pretty stable. Clark Sprague ----- Original Message ----- From: "Dave Nereson" <dnereson@dimensional.com> To: <pianotech@ptg.org> Sent: Thursday, June 21, 2001 3:12 AM Subject: Yamaha service bond > to Lance Lafargue: I worked for a Yamaha dealer in the 80's and we > routinely did Yamaha Service Bonds. First, new Yamaha piano owners got a > "free" tuning with purchase of the piano, then 6 months later, got the > Service Bond. There was a Yamaha-issued card you took with you, which had > the procedure on it, which you checked off as you went, then upon > completion, you signed it, got the piano owner's signature also, and the > dealer returned them to Yamaha. > I think they much preferred that the technician had attended the Little > Red Schoolhouse service program in Buena Park, CA. > It consisted of mainly screw tightening all around the piano, and all > the action screws, then checking and touching-up the regulation, pedals, and > doing a tuning. Usually took a little over 2 hours on a vertical and 3 or > more on a grand, depending how badly out the regulation was. > But I haven't worked for a Yamaha dealer since '87. I don't know > if they phased out the Service Bond, or if they only pay for it if the > customer finds out about and/or requests it. --Dave Nereson, RPT > > >
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