> > But how do you tell a 90 year old lady she > doesn't know how to pedal correctly? > > Willem Hi Willem, This is one of those "play it where it lies" kind of situations, but you have to read the lie first to determine the choice of club. In my experience, it's not safe to presume to predicate or temper your approach to customer education based on the age of the customer. I talked to a thoroughly wonderful 86 year old lady today, and after a couple of dumb jokes and obtuse references on my part (that she got immediately), she mutated from the fuzzy focus "spacy old feeb" general public interface to a high test personal attention mode. The difference was striking - like having the Klieg lights coming on while I was wandering around on the darkened stage, or digging up an abandoned fusion reactor on the outskirts of Troy. The half hour I was late to my last appointment was more than worth it, by my scale. This isn't by any means the first time this has happened either. If they're in there, it doesn't much seem to matter if they're 35, or 95. If they aren't... etc. Just talk to her like she's at least as lucid as you, and tell her what you think. If you get lucky, you're in for a real treat. If not, you can always disable the pedal. Ron N
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