Level of Service

[Newton Hunt]

> I've wondered if I should ask each client what level of service they want,
> maybe the first time I see the piano.  Does anyone do that?


Create a card that list levels of service available;

	Concert		Perfection
	Professional	Near Perfect
	Gifted		Make all repairs
	Amateur		Everything functions
	Putzer		Keys work
	Furniture	Tighten the bench bolts

Levels of expectation are different for manufacturers, technicians,
customers and venues.  Don't spend the customers money without knowing
exactly what they expect.

		Newton