Hi all! Thought I might throw a "new" argument into the discussion. I have the feeling most of you are WAITING for clients to call you for a tuning, and occasionally calling some yourselves. In Holland tuning CONTRACTS are very common: we persuade our clients of the necessity* to tune a piano at least two or three times a year, and then have them pay in advance for a year. If I don't call them in time for the next tuning, they'll call me, because they want the job done for that money! I know it's a culture shock for everyone, but I wonder why it wouldn't work in the States?! Greetings, Dirk Lindeboom. *: necessary for the piano AND for us!!
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