no tunings, no drivel

Ron Nossaman RNossaman@KSCABLE.com
Tue, 08 May 2001 13:23:20 -0500


>
> I also tried getting customers to prepay tunings. 

-------------------------
>
> So I gave up on 
> prescheduling and prepaying. 
>
> Willem  



It's harder for me to get to something that's already paid for. I need some
sort of carrot on the end of the stick for tuning motivation, and a stack of
fresh checks nestled against my posterior cheek at the end of the day seems
just right. Also, when customers have already pre-paid, they seem to feel that
they have gone to the head of the line, and have purchased the technician's
instant response at any time, for any reason - on demand - presumably forever.
I don't much like folks attempting to leverage me into doing things contrary to
my thinking and sometimes ineffective attempts at scheduling, so I don't do
this either.

Ron N


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