Hi Terry, Good thoughts all. I want to know exactly where the problem is before I talk to the string maker. If I can say, "You are doing this and doing that", I will be in a better position than saying, without good data, "Make them again, turkey." Understanding is better than accusing. The rebuilding takes the measurements, He sends me the scale data, I rescale the piano I send him the scale data, He picks the winder, The rebuilder installs the strings. It is a convoluted process, fraught with potential errors but in 30 years of doing this this is the only rebuilder this is happening to, several times. Where is the error? I am not certain, hence this thread trying to gain insight. You see the problem? Newton
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