Piano Fiasco

[Farrell]

No. This customer specifically asked me what I thought the piano was worth.
And I told her. There was no other reasonable choice in this situation, and
I would do it again.

Terry Farrell

----- Original Message -----
From: "w peterson" <wpeterson2@socal.rr.com>
To: <pianotech@ptg.org>
Sent: Thursday, October 11, 2001 2:13 PM
Subject: Re: Piano Fiasco


> I think a god point to remember is that a piano or PSO represents a dream
or
> is an object of sentiment to a lot of people. Every good home has a piano.
> Most people never take care of their piano, and those that do  not want to
> hear that they have been taken nor that they have a bad piano or PSO.
You
> the technician stand to loose the customer as your honesty has made them
> feel foolish.  You will also lose the dealer, and some of the techs that
are
> in servitude to that dealer.  Whistle blowers almost always loose.  There
is
> a lot about biz that stinks.  Bill Peterson
> ----- Original Message -----
> From: Farrell <mfarrel2@tampabay.rr.com>
> To: <pianotech@ptg.org>
> Sent: Thursday, October 11, 2001 4:44 AM
> Subject: Re: Piano Fiasco
>
>
> > Hi Robert. Thanks for responding.
> >
> > > Recently a local couple sold their C-3 for I think around $15K which I
> > inspected
> > > and thought to be in pretty good shape.
> >
> > How old was it? Was I grey-market?
> >
> > Terry Farrell
> >
> > ----- Original Message -----
> > From: "robert goodale" <rrg@unlv.edu>
> > To: <pianotech@ptg.org>
> > Sent: Wednesday, October 10, 2001 9:39 PM
> > Subject: Re: Piano Fiasco
> >
> >
> > > Farrell wrote:
> > > <snip>
> > >
> > > >  A C3 now costs about $20,000. So figure hers might
> > > > be worth somewhere between $10,000 to $13,000 at a dealer, and
perhaps
> > > > $8,000 to $11,000 in a private sale.
> > > >
> > > > She looked at me in horror and told me that she had just paid
$19,000
> > for
> > > > the piano. She bought it at a dealer blowout - 50% off -
> > > > going-out-of-business sale.
> > >
> > > I haven't checked recently but I think a C-3 runs closer to about $25K
> > new.
> > > Recently a local couple sold their C-3 for I think around $15K which I
> > inspected
> > > and thought to be in pretty good shape.  $19K is probably too high,
> > particularly
> > > when you can get a completely rebuilt (inside and out) plain case
> Steinway
> > M or
> > > Mason & Hamilin A for a little more than that.  Yes, they probably got
> > taken,
> > > but I can assure you many more have been taken far worse than that.
> > >
> > > > Now perhaps it is not good to mention names
> > > > here, so I won't. I'll just call the dealer (which I understand is
the
> > > > largest dealer chain in the US) Mr. B. Now you may ask why the
subject
> > of
> > > > this post has the word "Fiasco".
> > >
> > > Nuf' said.  The dealer of which you B-speak is a Fiasco \:-).  I have
> > heard many
> > > sad things, even just recently.  The best thing that can be done in
this
> > case is
> > > educate, educate, educate.  Buyer beware!
> > >
> > > Rob Goodale, RPT
> > > Las Vegas, NV
> > >
> > >
> > >
> >
> >
>