Greetings - First service call to a new customer. 1976 vintage Steinway S. More than 2/3 of the hammers are striking left of center, although they ARE square to the string plane. It is clear they have been this way since day one. The Steinway rail does not allow enough play to simply loosen the hammer flange screws so that the hammers can be moved over to the right enough to be centered. I had to use the soft pedal constantly in order to sound the majority of the right hand strings for tuning. What have some of you found to be the best solution for this problem? I must say I have never run into such rampant misalignment, and find it hard to believe it has not been noticed and dealt with by now. Thanks for any input! Mark Potter bases-loaded@juno.com
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