Penalizing: Was "Betsy Ross pianos"

[Farrell]

"I don't know if you are wierd or not..."

Thanks Clyde. I feel better now.....I guess!  :-)

Terry Farrell

----- Original Message -----
From: "Clyde Hollinger" <cedel@supernet.com>
To: <pianotech@ptg.org>
Sent: Tuesday, September 04, 2001 8:40 PM
Subject: Penalizing: Was "Betsy Ross pianos"


> Terry,
>
> I am under the impression that there are a few piano technicians who
really do
> think it is okay to add a penalty charge because the piano was more
neglected
> than they thought it should be.  My guess is they obscure that charge
somehow on
> the invoice.  I can't see it;  I just can't see how this can be fair at
all.
> And I suspect that if *they* were ever penalized by the painter, or
plumber, or
> barber, they would look at things altogether differently.  I don't know if
you
> are wierd or not, but I agree with you on this.
>
> Regards, Clyde
>
> Farrell wrote:
>
> > "....I didn't feel like penalizing (a piano owner)......"
> >
> > Is this just an arguably poor choice of words, or is such a thing
practiced?
> >
> > Please tell me that no techs around here "penalize" a piano owner for
having
> > a piano that is off pitch - whether it was last tuned last week or in
1962.
> > Please tell me we simply charge for our labor and expertise.
> >
> > Am I weird that this would grind me in a bad way?
> >
> > Terry Farrell
> >
> > P.S.  Sorry for using your post as an example Rozan - not trying to pick
on
> > you - but we see this reference in so many posts and I wonder why.
> >
> > ----- Original Message -----
> > From: "Rozan Brown" <rbrown@chorus.net>
> > To: <pianotech@ptg.org>
> > Sent: Tuesday, September 04, 2001 6:46 PM
> > Subject: Re: Betsy Ross pianos
> >
> > > I figured it would be higher due to the radically different season.  I
> > > decided to go ahead and tune it anyway (because she asked me to do it
> > > now), but I floated the pitch high so that it will settle back for the
> > > fall and winter.
> > >
> > > This piano gets played only by the visiting little granddaughter, and
I
> > > don't think she'd spend the $$ for a D-C system.  BTW, I didn't charge
> > > anything extra for the pitch-lower, mainly because I didn't feel like
> > > penalizing an acquaintance for actually tuning her piano more than
> > > once/year (instead of the usual once/5-10 years), plus she's an
> > > acquaintance.  When she calls again, depending on the season, I'll
> > > suggest tunings in the spring and/or fall.
> > >
> > > Rozan Brown
> > > Madison, WI
> > >
> > > John Ross wrote:
> > > > It is higher because of the higher humidity.
> > > > Those that use a cents per $ figure would make a fortune around
here.
> > > > Just tune it each season. In Sept it can be 30c sharp, and in Jan it
> > > will be
> > > > 30c low. (Just above the break)
> > > > That is why I tell my customers, (rural) just once a year, when the
> > > heat is
> > > > on.
> > >
>
>