Penalizing: Was "Betsy Ross pianos"

[Farrell]

No worries mate. It was the bigger picture grinding upon me.  :-)

Terry Farrell
  
----- Original Message ----- 
From: "Rozan Brown" <rbrown@chorus.net>
To: <pianotech@ptg.org>
Sent: Wednesday, September 05, 2001 12:15 AM
Subject: Re: Penalizing: Was "Betsy Ross pianos"


> Terry,
> Sorry!  Poor choice of words on my part.  I would never "penalize"
> anyone for neglecting a piano or having a piano that is off pitch.  I do
> try to charge appropriately for my labor and expertise, and, being
> somewhat of a newbie still, if anything, I sometimes undercharge
> (especially friends and acquaintances).  All part of my learning curve.
> I certainly didn't mean to use the words in a way to upset anyone.
> 
> Rozan Brown
> Madison, WI
> 
> > "....I didn't feel like penalizing (a piano owner)......"
> >
> > Is this just an arguably poor choice of words, or is such a thing
> practiced?
> >
> > Please tell me that no techs around here "penalize" a piano owner for
> having
> > a piano that is off pitch - whether it was last tuned last week or in
> 1962.
> > Please tell me we simply charge for our labor and expertise.
> >
> > Am I weird that this would grind me in a bad way?
> >
> > Terry Farrell
> >
> > P.S.  Sorry for using your post as an example Rozan - not trying to
> pick on
> > you - but we see this reference in so many posts and I wonder why.
> 
> ----- Original Message -----
> From: "Rozan Brown" <rbrown@chorus.net>
> To: <pianotech@ptg.org>
> Sent: Tuesday, September 04, 2001 6:46 PM
> Subject: Re: Betsy Ross pianos
> 
> > I figured it would be higher due to the radically different season.  I
> > decided to go ahead and tune it anyway (because she asked me to do it
> > now), but I floated the pitch high so that it will settle back for the
> > fall and winter.
> >
> > This piano gets played only by the visiting little granddaughter, and
> I
> > don't think she'd spend the $$ for a D-C system.  BTW, I didn't charge
> > anything extra for the pitch-lower, mainly because I didn't feel like
> > penalizing an acquaintance for actually tuning her piano more than
> > once/year (instead of the usual once/5-10 years), plus she's an
> > acquaintance.  When she calls again, depending on the season, I'll
> > suggest tunings in the spring and/or fall.
> >
> > Rozan Brown
> > Madison, WI
> >
> > John Ross wrote:
> > > It is higher because of the higher humidity.
> > > Those that use a cents per $ figure would make a fortune around
> here.
> > > Just tune it each season. In Sept it can be 30c sharp, and in Jan it
> > will be
> > > 30c low. (Just above the break)
> > > That is why I tell my customers, (rural) just once a year, when the
> > heat is
> > > on.
> >
> 
> 
>