>...to volunteer information that was not asked for, >especially on a new instrument, is not warranted... >But again, only if the customer complains. Other wise, it is best not to say >anything. >Willem Wim, List, I have to concur with your thoughts and your assessment. The very thing that one feels is a problem might be the very thing that the customer liked about the product when making the purchase, or at the very least, did not even notice at all as being relevant. The last thing I would want is some person, service or otherwise, telling me that I made a possible unsatisfactory purchase because of a perceived defect by them, especially after consciously spending a serious amount of dollars and time shopping for it. False beats in the treble area are not a high crime. There are many pianos that have that phenomena, and in some cases, these false beats blend in quite satisfactorily as long as there is a consistency overall in the area affected. I consider it part of the job to attempt to make the best of a situation and not criticize others' personal property, regardless of its seeming condition through one's own eyes and experience. Keith McGavern Registered Piano Technician Oklahoma Chapter 731 Piano Technicians Guild USA
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