How would you handle..

[G GRAVINA]

Phil

In the future, you might try to schedule the callback when the pianist can 
be present to "sign off" on the tuning when you're done.
At least there would not be a second callback.

Jerry Gravina, RPT
Babylon, NY


At 09:35 AM 08/02/2002 -0400, you wrote:
>a recently widowed of almost 70 years of marriage gentleman, who admits he's
>losing his hearing, and has now called me back for a 2nd return to """fix"""
>the top end of his 'ended it usefulness many years ago' Gulbransen Console
>Piano?
>
>I am a pretty tolerant person when it comes to showing sympathy in this kind
>of situation..however, my patience is wearing thin, and my lips are about to
>spew something that I might soon regret.
>
>Help me prevent that, please.
>
>-Phil Bondi (Fl.)
>tito@philbondi.com