Dave, Here, here !!! Couldn't agree more. To add to that, the whole notion of offering discounts in the first place is to gain what?..... to gain more business or showing your appreciation for that person to use your business. It's a way of enticing the market to use your services more than xyz piano service. If however, you have more business than you know what to do with, than what is the rationale for having a rule that all musicians, churches, etc are allegeable for a discount? That being said, there are a select handful of clients that I give a discount to. Some are struggling musicians, others are parents doing whatever they can to get little Johnny lessons. I appreciate their struggles. These are very dear and loyal clients who are having a tough time, struggling through paying bills. And I'm more apt to take up the lost motion at not charge, or touch up the voicing, all on my nickel. But the point I'm trying to make is that I try not have rule who gets a discount and who doesn't. I agree whole heartedly with David about giving 10% discounts for musicians. In theory you are giving away a lot more because they generally will keep you longer and the chances of call backs are generally higher. Just my 2 cents Tom Servinsky, RPT
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