Pricing Models

[John Ross]

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I for one, don't like this method.
For one, how much time would it take to figure out the average cents out =
of tune.
In my neck of the woods, a piano can be out in certain areas (of the =
piano), as much as 35c from Winter to Summer.
I tell my customers to have it tuned once a year, around the same time.  =
This way I am tuning for the amount the piano is out of tune,  not the =
seasonal change. I explain to them, it will probably sound pretty bad =
through the Summer, as I also suggest it be tuned when the heat is on.
If the out of tuneness, bothers them during the non heating season to =
install a Dampp-Chaser system.
Through our Summers, the piano goes up and down in pitch, quite a bit, =
as the humidity varies from the 50% to 90+%.
I prefer the pitch raise and fine tune method. Each pitch raise is a 1/2 =
tuning fee.
I don't consider it a pitch raise for anything less than 20 cents, =
unless the accuracy is warranted. This is determined by consultation =
with the customer, determined by their requirements, ( i.e. little old =
lady for herself, hymns etc.) ,or a concert situation.
This method has worked very well for me, with my mainly rural clientele. =
I imagine it would not work for you city guys, that only work on grands. =
 :-)
My customers are satisfied, with my method, and it works here, as they =
have been calling me back since 1975. Mind you a lot don't do it yearly, =
some have waited 10 to 20 years, and then ask me if I think it needs =
tuning, as it still sounds good to them.
Regards,

John M. Ross
Windsor, Nova Scotia.
jrpiano@win.eastlink.ca
  ----- Original Message -----=20
  From: Jason Kanter=20
  To: pianotech@ptg.org=20
  Sent: Saturday, February 02, 2002 2:01 AM
  Subject: Pricing Models


  Pricing Models

  I am musing about pricing models for tuning. Most tuners seem to =
charge a fixed rate plus additional for a pitch raise. This seems to be =
equivalent to one rate for a one-pass tuning and a second rate (less =
than double) for a two-pass tuning. What variations exist in your =
pricing models?

  Does anyone charge a sliding scale based on average cents out-of-tune? =
This would enable a lower rate for pianos that are very close to tune =
(average less than 2 cents flat); it would be relatively easy to =
measure/calculate with an ETD; and it would further incent customers to =
keep their pianos in tune. It might also tally closer with the degree of =
effort to get the piano into proper tune.=20

  Reactions?

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   jason kanter * piano tuning * piano teaching
   bellevue, wa * 425 562 4127 * cell 425 831 1561
   orcas island * 360 376 2799
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