Pricing Models

[Farrell]

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John Ross wrote:

I prefer the pitch raise and fine tune method. Each pitch raise is a 1/2 =
tuning fee.
I don't consider it a pitch raise for anything less than 20 cents, =
unless the accuracy is warranted. This is determined by consultation =
with the customer, determined by their requirements, ( i.e. little old =
lady for herself, hymns etc.) ,or a concert situation.
This method has worked very well for me, with my mainly rural clientele. =
I imagine it would not work for you city guys, that only work on grands. =
 :-)
My customers are satisfied, with my method, and it works here, as they =
have been calling me back since 1975. Mind you a lot don't do it yearly, =
some have waited 10 to 20 years, and then ask me if I think it needs =
tuning, as it still sounds good to them.

Terry writes:

John, you sure said a mouthful. Amen. We can nitpick all we want about =
how to tune a piano, etc., etc., etc., but the fact (as I have figured =
it) remains that 90-some percent of all pianos that get tuned/serviced =
at least once every 50 years (let's call these the active pianos), your =
approach will work very well, and result in a very pleased clientele.

The advanced pianist owning a Bosendorfer/Fazioli/Yamaha "S" series =
piano is indeed a different beast, looking for a different level of =
service.....and there are not all that many of them.

"Mind you a lot don't do it yearly, some have waited 10 to 20 years, and =
then ask me if I think it needs tuning, as it still sounds good to =
them." Ouch, that is so funny it hurts. Well, I guess the truth =
sometimes hurts!!!

Terry Farrell =20
  ----- Original Message -----=20
  From: John Ross=20
  To: pianotech@ptg.org=20
  Sent: Saturday, February 02, 2002 2:19 AM
  Subject: Re: Pricing Models


  I for one, don't like this method.
  For one, how much time would it take to figure out the average cents =
out of tune.
  In my neck of the woods, a piano can be out in certain areas (of the =
piano), as much as 35c from Winter to Summer.
  I tell my customers to have it tuned once a year, around the same =
time.  This way I am tuning for the amount the piano is out of tune,  =
not the seasonal change. I explain to them, it will probably sound =
pretty bad through the Summer, as I also suggest it be tuned when the =
heat is on.
  If the out of tuneness, bothers them during the non heating season to =
install a Dampp-Chaser system.
  Through our Summers, the piano goes up and down in pitch, quite a bit, =
as the humidity varies from the 50% to 90+%.
  I prefer the pitch raise and fine tune method. Each pitch raise is a =
1/2 tuning fee.
  I don't consider it a pitch raise for anything less than 20 cents, =
unless the accuracy is warranted. This is determined by consultation =
with the customer, determined by their requirements, ( i.e. little old =
lady for herself, hymns etc.) ,or a concert situation.
  This method has worked very well for me, with my mainly rural =
clientele. I imagine it would not work for you city guys, that only work =
on grands.  :-)
  My customers are satisfied, with my method, and it works here, as they =
have been calling me back since 1975. Mind you a lot don't do it yearly, =
some have waited 10 to 20 years, and then ask me if I think it needs =
tuning, as it still sounds good to them.
  Regards,

  John M. Ross
  Windsor, Nova Scotia.
  jrpiano@win.eastlink.ca
    ----- Original Message -----=20
    From: Jason Kanter=20
    To: pianotech@ptg.org=20
    Sent: Saturday, February 02, 2002 2:01 AM
    Subject: Pricing Models


    Pricing Models

    I am musing about pricing models for tuning. Most tuners seem to =
charge a fixed rate plus additional for a pitch raise. This seems to be =
equivalent to one rate for a one-pass tuning and a second rate (less =
than double) for a two-pass tuning. What variations exist in your =
pricing models?

    Does anyone charge a sliding scale based on average cents =
out-of-tune? This would enable a lower rate for pianos that are very =
close to tune (average less than 2 cents flat); it would be relatively =
easy to measure/calculate with an ETD; and it would further incent =
customers to keep their pianos in tune. It might also tally closer with =
the degree of effort to get the piano into proper tune.=20

    Reactions?

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     jason kanter * piano tuning * piano teaching
     bellevue, wa * 425 562 4127 * cell 425 831 1561
     orcas island * 360 376 2799
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