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David,
I think you've analyzed the situation pretty good. I would present the =
options to the customer and let the customer decide. Explain that no =
matter what you are going to be compensated for the time you spend =
trying to resolve his problem. None of us carry around the equipment =
needed to spot hidden cracks, so stop worrying about potential =
liability. Did any glue joints come apart around the lower soundboard =
area? Does the action function properly, or at least as good as it did =
before? Any obvious damper problems to alert you to pinblock coming =
loose?
Joseph Alkana RPT
josephspiano@attbi.com
----- Original Message -----=20
From: Dave Nereson=20
To: pianotech@ptg.org=20
Sent: Thursday, February 28, 2002 10:44 PM
Subject: plate gonna break?
Tried to tune a 1964 Wurlitzer spinet today that I've tuned many =
times,
but the treble just wouldn't hold. Tuning pin torque was good -- not =
even
marginally loose. A4 was only a couple beats flat, so I did a pitch =
raise,
overshooting by a beat or so. Then started over to fine tune and the =
treble
was still way flat. So I pitch raised just the treble, then went back =
to
fine tune and the treble was still way flat. So I raised it again,
overpulling more than usual. Still way flat. Raised it again. Still =
quite
flat. In the middle of this 4th (!!) treble pitch raise, I remembered =
that
the last time a piano behaved like this, a strut was giving way and =
the
plate broke. So now I'm getting nervous and looking for signs of the =
plate
pulling away from the back, or the pinblock separating, and I'm =
inspecting
the plate for any hairline cracks. Nothing apparent. But I'm afraid =
to go
on. The middle of the piano is staying in tune, but after 4 or 5 =
pitch
raises in the treble, it's still not holding. Again, pin torque is =
good.
So I give up and tell the owner I'm having a hard time with it and =
leery
of going on for fear something might be giving way. He then informs =
me that
a few days ago the washing machine overflowed, flooding that area of =
the
house quite seriously. But they started mopping up within 20 minutes, =
then
called some outfit (plumbers?), who brought in a heavy duty commercial
dehumidifier, which had been running now for three days (mainly to dry =
out
the carpet, I guess).
Well, OK, maybe that's why the weird behavior. The last two times =
I
tuned it were both in the summer, and this is winter, so it's normal =
that it
would be somewhat flat, and the big dehumidifier should make it go =
even
flatter. But it should make the whole piano go flat, and by quite a =
bit,
not just 2 beats. And it shouldn't cause the treble section to not =
hold
pitch even after 4 or 5 pitch raises. I don't know what to do now. =
I'm
afraid to raise it any more. I could just tune it to a lower pitch -- =
the
owner doesn't absolutely need it at A 440.
Is there any way to detect (besides X-ray) if there's a crack in =
the
plate that's not visually apparent? I tried tapping lightly around =
the
plate with a small hammer, like brakemen on trains used to do to =
detect
cracked wheels, but discovered of course that the plate doesn't ring =
like
steel -- I knew that, but in wary, cautious, nervous moments, you try
anything that might give you some information.
We chose to wait a week or two until the house climate is back to
normal, then see what the pitch of the piano does. But what would you =
do?
Go ahead and raise it and if it breaks, it breaks? Tune it to a lower
pitch? Tell him the plate might be ready to crack and he should buy =
another
piano? Quit the business & leave town so you don't have to deal with =
it?
=
=20
--David Nereson, RPT, Denver
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