Fees

[David Love]

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My fee for 1.5 hours would not be cheating myself.  The incident which =
precipitated this was a phone call, it went something like this: =20

Hello, how much do you charge for a tuning?

Well my basic fee is ___.

Well the piano hasn't been tuned in 15 years.

Well then it could be more if I have to make a pitch correction before =
fine tuning.

Oh, and also, there are several notes sticking.

Well it depends on what is causing them to stick, it might be a minor =
thing and it might not.  I'll have to assess the problem at the piano.

Oh, and also the tone is so harsh and bright, is that included in your =
fee?

Well, no.  That falls under the category of tone regulation and it is =
difficult to make an assessment not having seen the piano.

You mean it might cost more?

Well, yes.

And the pedals are making a terrible racket.  Is that included.

Well, it depends on the problem.  Why don't we schedule to get the piano =
tuned and I'll be better able to advise you then. =20

Oh I don't know, it all sounds a little vague to me.

Yes, to me too...


Sound familiar?  Charging by the hour is easier and fairer.


David Love

  ----- Original Message -----=20
  From: Wimblees@AOL.COM=20
  To: pianotech@ptg.org=20
  Sent: March 15, 2002 5:27 PM
  Subject: Re: Fees


  In a message dated 3/15/02 11:04:14 PM !!!First Boot!!!, =
davidlovepianos@earthlink.net writes:=20



    Going to this method required a slight increase in my fee and I was =
a bit concerned about this at first.  But I am finding little or no =
resistance when I explain that the fee buys a block of time.  Overall, =
it has allowed me to reduce my appointment load on any given day to a =
maximum of 4 (before it was 5).  There is less driving and less stress =
involved in making it to the next appointment on time when I run into =
something unexpected.  I can deliver better service and feel more =
satisfied with my work.  Customers are ultimately more pleased with the =
instruments (even if they don't know exactly why) which is good for =
referral business.  I suggest you all consider it.  =20

    David Love=20



  David=20

  As long as what you charge for the 1.5 hour of time pays your business =
expenses, and provides you with an income with which you can pay your =
home bills, then go for it. Generally, piano tuners are charging about =
$70 -- $90. (depending on where you live). Most tunings are done in =
about 60 - 75 minutes. (Again, depending on experience, etc..) If you =
have been charging, lets say $80, for tuning, and it took you 60 =
minutes. then you should be charging $120 for your 1.5 hour service =
call. If you can get it, great. If you're not charging that much, you'll =
be cheating yourself.=20

  Wim=20

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