Kevin, In the past fifteen years since I started tuning duplex scales I have heard a number of outstanding and upstanding technicians offer solutions to tone problems by attempting to negate or obviate the duplex scale components. In the past few years so many great instruments have been put on the market such as the Faziioli and the new Mason and Hamlin with duplex scale innovations that i am disappointed that technicians continue to disrespect the feature. Steinway made it clear in his patent and in his pianos that this feature contributed a critical component to the singing tone of the piano. And dozens of manufacturers have utilized his ideas in their own characteristic way to improve the tone of their instruments. Before putting masking tape and felt mutes on a piano you may find it illuminating to tune at least one duplex scale properly and compare the tone pre tuning to post tuning of the duplex scale. I believe you will find that tuning the duplex scale enhances the purity of the tone quality and dramatically lengthens the sustain. Respectfully, Dan Franklin
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